Online orders that have already been dispatched cannot be canceled, and you may have to wait until you receive the shipment to return it.
You have 14 days starting from the delivery date to return any items you have received.
Your product must be unused and in the same condition as when you got it, as well as in the original packing, to be eligible for a return.
Please address any returned items to us to:
Demnate Qut Aghir Azilal 22300 Morocco
All shipping fees for returned goods are the customers responsibility. The cost of shipping is non-refundable. The fees of any return will not be covered in the refund if a refund is legitimate.
For valuable things, you recommend considering a trackable delivery service or getting shipment insurance.
Exchanges and refunds:
As soon as we get your justified return, we will contact you and provide an exchange of goods or orders, or even a refund.
Then, within a reasonable time, we will provide one of the following remedies: a merchandise exchange for the returned item, a non-transferable merchandise credit, a credit to the payment card or original method of payment used to purchase the item, a check, or another remedy that we determine in good faith is appropriate in the circumstances.